WHAT IS ALL-IN-1?
ALL-IN-1 is a smart ticket that will simplify your digital wallet. Add ALL-IN-1 once per seat and it will automatically update to the next game.
IS ALL-IN-1 AVAILABLE FOR ALL TICKETS?
Yes, it is currently eligible for plan, series, and season tickets.
HOW DO I KNOW IF A TICKET IS AN ALL-IN-1 PASS?
When you retrieve/access your ticket in My Account, the ALL-IN-1 logo displays on the top right corner of ticket.
HOW DO I ADD A ALL-IN-1 PASS TO MY DIGITAL WALLET?
Login to My Account on your mobile device. Click Add to Wallet, and you’re done!
HOW MANY TIMES DO I HAVE TO ADD MY ALL-IN-1 PASS?
Add each seat just once. Your ALL-IN-1 pass knows to rotate to the next event automatically.
WHEN DOES MY ALL-IN-1 UPDATE TO THE NEXT GAME?
ALL-IN-1 automatically updates after a game has ended to display the next game. The update may not be immediate.
HOW DO I KNOW IF MY ALL-IN-1 PASS HAS BEEN UPDATED?
Check the ALL-IN-1 pass in your digital wallet to verify. After the previous game has passed, it shows the next game’s date! The update may not be immediate.
MY ALL-IN-1 DIDN'T UPDATE. WHAT DO I DO?
ALL-IN-1 will automatically update before each preceding game. If you do not see the update, please contact the Ticket Office. If you are attending a double-header event, see the question below.
I AM ATTENDING A DOUBLE-HEADER EVENT. WHY DON'T I SEE IT IN MY ALL-IN-1 PASS?
For double header events, please login to My Account and download a single pass for the second game. The second event of the day will not show in your ALL-IN-1 pass.
WHAT HAPPENS WHEN I TRANSFER, SELL, EXCHANGE, OR RETURN ONE OF MY TICKETS?
The ALL-IN-1 pass in your digital wallet will display “VOIDED” or collapse, depending on your mobile device. In My Account, the ticket will no longer display under My Upcoming Events. In addition, if you click on “View ONEpass events” under the Event Details Page, the event will be greyed out.
CAN I TRANSFER, SELL, EXCHANGE, OR RETURN AN ENTIRE ALL-IN-1 PASS?
No, but the events included in your ALL-IN-1 pass can be managed individually. The recipient of a transferred, sold, or exchanged individual ticket will receive a single pass, not a ALL-IN-1 pass.
CAN I SEE MY SEASON TICKETS INDIVIDUALLY AND CHOOSE NOT TO USE ALL-IN-1?
Individual passes will not be available if it's a ALL-IN-1 ticket.
I DELETED MY ALL-IN-1. CAN I ADD IT TO MY DIGITAL WALLET AGAIN?
Yes, go to My Account and access your passes anytime.